Ardent & Co. provides digital art services, virtual gallery exhibitions, and online curation consulting. Because our services involve digital assets, creative licensing, and virtual experiences, refunds are permitted only under specific, verifiable conditions.
If a confirmed technical issue on our platform prevents access to purchased digital artworks, exhibition materials, or consulting sessions, clients may request a full or partial refund within three (3) business days of the transaction. Requests must include reference numbers and supporting details for verification.
Refunds cannot be issued for completed virtual consultations, finalized digital transfers, or artwork access once files and documentation have been successfully delivered. However, Ardent & Co. is dedicated to client satisfaction — where applicable, we offer digital credits, revised access, or extended consulting time to ensure value and fairness.
All refund and resolution processes are handled securely through encrypted systems, ensuring professional accountability and transparency.